What is Little Marvel Designs?
Little Marvel Designs is a woman-owned small business that endeavors to provide unique macramé décor and illustrations that inspire the imagination. All of my items are designed and handmade by me, the owner. I believe there is much each of us has to offer through our individual blend of talents, experiences and influences. That is why I try to create something new and different, and choose not to repeat what’s been done before.
As the sole employee of Little Marvel Designs I see to every aspect of the business. From designing to crafting and from shipping to accounting, I do it all. It’s a lot of work, but it allows me to put my heart into the whole process.
Why the name “Little Marvel Designs”, you ask? Well, it has nothing to do with superheroes. I love gardening and it is actually inspired by one of my favorite garden veggies, the pea!
I graduated from the University of Central Florida with a B.A in Art and a specialization in traditional cel animation. I’ve studied figure drawing for many years since and continue to do so. I also have a great appreciation for storytelling, character, and acting. I strive to incorporate all of these into my illustrations.
Shop Policies, Shipping Information, and FAQs…
1. Do you offer refunds?
I evaluate refunds on a case-by-case basis. Please be sure of your purchase before completing your transaction. If you have any questions about an item, please don’t hesitate to contact me. I’m more than happy to answer your questions. In the event that a refund is issued, the buyer is required to return the original item to me in its original new condition. The buyer is also responsible for the return shipping cost. I do not offer refunds on shipping costs.
2. Can I cancel my order?
You have 1 hour to cancel your order after it has been placed. Contact me to request a cancellation and include your order number.
3. Do you do custom macramé orders?
I do minor customizations on macramé items such as change the cord or bead color as well as altering the length. I do not do new custom designs. Customizations are subject to material availability and my schedule.
4. Do you do custom illustrations?
Usually I don’t, but you are welcome to contact me. Please tell me the subject, size, colors etc. My current medium is pencil including colored pencil. No nudes please.
5. Do you wholesale?
No, not at this time.
1. Is the pot included with the plant hanger?
2. Can I hang the plant hanger outside?
Please see the individual item description for an indoor or outdoor-use rating. In either case, the poly cord can get wet, but will eventually lose its shine when left out in the elements. The beads used on an “indoor” hanger should not be left in bright or direct sunlight. They are home-dyed rather than commercially produced and will fade quickly. Beads used on an “outdoor” hanger are commercially produced and will last longer outside. However, they too will eventually fade.
3. Do you ever use actual jute?
No, due to allergies, I do not.
4. Is your work environment smoke-free?
Yes! It is also cat-free. No offense to lovable felines…it’s an allergy thing.
5. The product I want shows a range of prices. How do I see the specific price?
Simply make a selection for each option and the price for that option will show.
6. What type of paper do you use for your prints?
I use professional acid-free photo paper ranging from 75lb to 88lb. I use a matte finish paper for prints made from colored pencil originals. I use a luster finish paper for prints of digital illustrations.
7. Are the prints professionally printed?
I print all of my work myself on my Epson Stylus Photo printer using archival pigmented inks. I prefer this method so I can control the quality of my prints and ensure they are as close to the originals as possible.
8. A note on colors…
I strive to accurately represent all of my products in the photos. Please note that cord and bead colors may vary from lot to lot. Colors shown may also vary on different devices.
1. Which shipping carriers do you use?
I use only the USPS at this time.
2. Do you ship internationally?
Yes. I currently ship to the following countries. International buyers are responsible for any customs fees or taxes.
3. What does “Processing Time” mean?
Processing time is the amount of time I need to prepare your order for shipment. It does not include the actual shipping time.
4. How long is the “Processing Time”?
Processing time varies per item. Items that are in stock are generally ready to ship in 1-3 business days. Made-to-Order items are ready to ship within 5 business days. I will contact you by email if there is an issue with your order and I need more time to make it.
5. What is the shipping time for Standard Shipping?
2-7 business days. This does not include additional processing time. I am not accountable for delays due to the USPS.
6. What is the shipping time for Upgraded Shipping?
2-3 business days. This does not include additional processing time. I am not accountable for delays due to the USPS.
7. What is the difference between “Standard Shipping” and “Upgraded Shipping”?
- Standard Shipping uses the USPS First-Class mail service if the packaged item(s) weigh less than 1lb. If the package weighs more than 1lb it will be shipped USPS Priority 1-3 Day mail.
- Upgraded Shipping uses USPS Priority 1-3 Day mail regardless of package weight.
8. Why is the “Upgraded Shipping” option sometimes less expensive than “Standard Shipping”?
The reason is due to the shipping calculator and rate tables. In these instances where the upgraded rate is cheaper than the standard rate, the item will be sent Priority Mail regardless of the option selected due to its weight. I urge you to select the cheaper option!
9. How do you package your items for shipment?
I use new boxes to package my macramé items. The items are wrapped in bubble wrap and cushioned with recycled newsprint, kraft or tissue paper. Prints are packaged with a backing board in a cello sleeve and sent flat in a poly bubble mailer.
10. My order arrived damaged. What do I do?
Please contact me within 3 days of receiving the order.
11. I didn’t receive my order. What do I do?
Please check the tracking number for your order to see if there has been some delay on the USPS side. Also, please contact me